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Frequently Asked Questions

General Questions

GPL stands for "General Public License," which allows software to be freely distributed, modified, and used without restrictions. Since all our plugins and themes are licensed under GPL, we can legally redistribute them at a lower cost, offering savings of up to 90% compared to the original developer’s price.

Yes! We source all plugins and themes directly from the original developers without modifications. You get the exact same product, but at a much lower price.

Absolutely! All our files are sourced directly from the original developers and are 100% virus-free. We also scan them with VirusTotal to ensure safety before making them available for download.

Yes, we provide basic installation guides for most plugins and themes. However, for detailed documentation, you may refer to the original developer’s website.

After purchasing, you can download the plugin or theme from your account dashboard. Then, upload it to your WordPress website via the admin panel under Plugins → Add New or Appearance → Themes, and activate it.

Licensing & Usage

No, you do not need a license key to use the products. They are fully functional without one. License keys are only required for automatic updates and direct support from the original developers.

Yes! Since all our products are GPL licensed, you can install and use them on as many websites as you want.

Yes! All the plugins and themes we offer are licensed under the GPL, making it 100% legal for us to redistribute them.

No, automatic updates require a license key from the original developer. However, you can manually download the latest version from our website whenever a new update is available.

Support & Updates

We only provide basic support for installation issues. However, if you need for advanced technical support from developer, you will need to purchase the product directly from the original developer and which the cost will be higher. 

You can request lifetime updates whenever a new version is released. Simply visit your account dashboard to download the latest version.

Simply visit your account dashboard > Support portal > Create a New Ticket > Request New Update

If you encounter any issues after an update, you can roll back to the previous version or check with the original developer’s documentation. We also offer assistance with common issues.

Purchasing & Payment

We accept major credit/debit cards, PayPal, and other secure payment gateways.

Yes! All transactions are processed through PCI DSS-compliant payment gateways with fraud protection measures to ensure your data is secure.

Due to the nature of digital products, we do not offer refunds. However, if you experience any issues with a file, we will assist you in resolving it.

No, the price you see is the price you pay—no hidden fees or recurring charges.

Product Availability & Features

Yes, you can request updates whenever a new version is available upon request, and we will provide the latest file and you can download from your account dashboard

Absolutely! If a plugin or theme you need is not listed, you can contact us go to support portal to request new product, and we will try to source it for you.

Yes! All premium features that come with the original product are included, except for automatic updates and direct support from the developer. However, These Plugins/Themes does not relate to any package offered in the developer subscription pricing plan (if any).

If you encounter any issues with a file, let us know via support portal, and we will do our best to help. You can also re-download the latest version to ensure you have the correct file.

No, the plugins we provide only include the core plugin. If a plugin has additional add-ons, they are not included in the main download. If you need specific add-ons, they must be purchased separately as individual products.

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