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Return & Refund Policy

1. No Refunds for Digital Products

Due to the nature of digital goods, all sales are final. Once a plugin or theme has been sent, downloaded, or accessed, we cannot offer refunds under any circumstances, except in cases of technical errors/ corrupted File. However, we understand that issues may arise, and we will consider replacement requests under the following circumstances:

2. Replacement Eligibility (Technical Errors / Corrupted File)

If you encounter a critical technical error that prevents the plugin or theme from functioning as described, we will offer a replacement instead of a refund. A replacement will be issued if:

  • The product has a major technical defect that cannot be resolved.
  • Our support team has verified the issue and confirmed that a replacement is necessary.
  • The request is made within 7 days of purchase, with detailed information about the problem.

3. Replacement Request Process

To request a replacement due to a technical error, you must:

  • Contact our support team at "Support Ticket Portal"
  • Provide your order number and the email address used for purchase.
  • Describe the issue in detail, including error messages and steps to reproduce the problem.
  • Provide screenshots or logs (if applicable) to help us diagnose the issue.

Our team will review your request within 5-7 business days and determine whether a replacement is warranted.

4. Non-Eligible Cases

We do not provide replacements or refunds in the following situations:

  • Change of mind or accidental purchase.
  • Failure to read product details before purchasing.
  • Incompatibility issues (it is your responsibility to check compatibility before purchase).
  • Lack of technical knowledge to install or use the product.
  • Unauthorized or fraudulent claims.

5. Technical Support

If you experience any issues, we encourage you to reach out to our support team first. Most issues can be resolved through troubleshooting, and we are happy to assist.

6. Policy Updates

WP PRO PLUGIN reserves the right to update or modify this Return & Refund Policy at any time. Continued use of our website constitutes acceptance of the revised policy.

For any questions, please contact us via email

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